Data Deletion Instructions

Option 1: Delete Your Account via the App

The fastest way to delete all your data is through the Chata360 app:

1. 1.Log in to your Chata360 account
2. 2.Go to your Profile page
3. 3.Scroll down and tap "Delete Account"
4. 4.Confirm the deletion when prompted

Option 2: Request Deletion via Email

If you are unable to access your account, you can request data deletion by sending an email to hello@chata360.com with the subject line "Data Deletion Request". Please include the email address associated with your account so we can locate and remove your data.

What Data Is Deleted

When you delete your account, the following data will be permanently removed from our systems:

• •Your profile information (name, email, date of birth, time and place of birth)
• •All fortune reading history and saved results
• •Subscription records and any other personal data associated with your account
• •Payment records required by accounting and tax law are retained for the legally mandated period, unlinked from your identity

Facebook Login Data

If you logged in using Facebook, deleting your Chata360 account will also remove all data we received from Facebook (name, email, and profile picture).

You can also revoke Chata360's access to your Facebook data at any time by going to Facebook Settings > Apps and Websites and removing Chata360 from the list.

Deletion Timeline

Deleting your account in the app removes your personal data from our systems immediately and it cannot be recovered. Email requests are completed within 30 days of verification.

Contact Us

If you have any questions about data deletion, please contact us at hello@chata360.com